The service you expect from your health insurance advisor is second only to having the right coverage. Our dedicated service department is second to none in the industry. We implement within each customer’s plan, a service strategy that is specifically designed for each client’s special needs. We truly are your “Friends with Benefits” and we stand behind each plan we manage whether they are a large employer or an individual policyholder.
Here are some of the services that are part of our ongoing commitment to each and every customer we represent:
- Comprehensive market analysis of available plans specific to you
- Service plan designed with only you in mind
- Your own customer service representative. Real live people!
- Provider search to maximize your benefits
- Claim negotiation on your behalf for maximum coverage
- Multi-level health and wellness programs
- Ongoing group and individual educational meetings to assure you fully understand how to get the most from your program
- Dedicated liaison for you with your insurance company. No need to ever call your insurance company
- Compliance services to assure your legal rights and obligations. Visit our Benergy™ platform
- One on one personalized support and plan management
- Legislative updates and alerts through our My Community™ platform
- Administrative support with Federal and State laws and mandates via My Community™ platform
- Online forms, applications and communications
- And much MUCH more!